Northwest Pallet Services, LLC

  • Logistics Coordinator

    Job Locations US-IL-Schaumburg
    Posted Date 2 days ago(2/15/2019 10:21 AM)
    Job ID
    Customer Service/Support
  • Overview

    Northwest Pallet Services, LLC is one of the largest and fastest growing pallet management services companies, offering the entire nation including Canada and Mexico a wide range of services. Our goal is to provide the finest-quality services to our customers, and to do this more efficiently and economically than our competitors. Our products are all made in the United States and we utilize 60% recycled materials. The importance of our employees’ contribution cannot be overstated. Join an exciting and growing team as Northwest Pallet continues to expand across the Unites States.  


    Northwest Pallet is Building for the Future; creating a dynamic work environment promoting open door policy, open communication between employees, managers and executive teams. Northwest Pallet encourages all employees to work together – meet the challenges we face on a daily basis and provide their ideas, because working well together ensures future and continued opportunities for all.


    This position is in Schaumburg, Illinois.


    The Logistics Coordinator (LC) will be part of a regional team led by a Regional Market Manager and will arrange the efficient delivery and retrieval of pallets and components to and from customers by

    • Negotiating/confirming availability,
    • Monitoring inventory,
    • Setting price and
    • Verifying/processing orders.

    The LC is expected to establish effective working relationships with customers and vendors through consistently providing best-in-class customer service, as well as represent client needs and goals within the organization to ensure quality. This is achieved daily through a high-level of customer interaction, decision making and problem resolution within a timely manner.



    • 7:00AM to 4:00PM or 8:00AM to 5:00PM (Depends on Customer Account Region)
    • Monday - Friday
    • Salary based on experience


    • Competitive Pay 
    • Team Oriented Environment 
    • Advancement Opportunities  
    • Employee Training and Tuition Reimbursement  
    • Medical, Dental, 401(k) and Life Insurance 
    • Paid Time Off


    • Responsible for maintaining and developing relationships with key external and internal stakeholders.
      • Work closing with customers at distribution centers and store level to ensure orders are executed and service is upheld.
      • Problem solving-demonstrated ability to act efficiently and effectively in resolution of customer service issues.
    • Customer Service-heavy telephone and email interaction to independently resolve issues for customers and vendors.
      • Monitor progress of shipments to ensure coverage, on-time performance and the independent resolution of any mid-transit issues.
      • Data Integrity-maintain an internal database of suppliers and customers.
    • Gain efficient supply chain execution by interacting with vendors, customers, logistics and transportation providers.
    • Billing/Order management.
    • Inventory management.
    • Vendor management including
      • Sourcing new vendors,
      • Price negotiations,
      • Commitments to significant vendor contracts, and
      • Considering and recommending alternative transportation modes.
    • Perform daily and ongoing cost analysis activities to ensure financial and growth objectives are achieved.
      • Develop recommendations for continuous improvement. 


    •  2-4 years minimum experience in a supply chain position or equivalent combination of education and experience preferred
    • Knowledge of supply chain/logistics processes is recommended but not required
    • The desired candidate must be able to demonstrate excellent communication, analytical, negotiation and organizational skills in conjunction with the ability to manage multiple projects.
    • Problem solver, provide solutions to meet customer demands
    • Strong negotiation skills
    • Ability to work collaboratively in a fast-paced, cross-functional team environment
    • Effective time management, planning and prioritizing skills
    • High level of professionalism in judgement
    • Innovative – ability to see new opportunities and think outside the box
    • Entrepreneurial attitude toward new business development
    • Proficient in Microsoft Office and general computer proficiency skills
    • Billing experience with A/R and A/P is a plus
    • Bilingual/Spanish is a plus


    Northwest Pallet Service, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. 






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